345win believes betting should be entertainment. That's why we provide real control tools so every user can stay balanced and enjoy the platform in a healthy way. Here you'll find everything you need to know about responsible gambling.
All the tools below are available free of charge to any registered user. You don't need to explain why you're activating them — just go to your account settings or get in touch with support.
Set daily, weekly, or monthly limits on deposits to your 345win account. Once set, a limit can only be reduced immediately — any increase takes 7 days to take effect, a built-in reflection period designed to protect you from impulsive decisions made in the heat of the moment.
Set how much time you want to spend on the platform each day. When the configured limit is reached, you'll receive an alert and the session will end automatically. Ideal for users who access 345win on mobile and lose track of time during live Brasileirão matches or casino rounds.
Suspend your account for 24 hours, 7 days, 30 days, or 90 days. During the break, logging in, making deposits, and placing bets are all disabled. Withdrawals of existing balances remain available. The pause takes effect immediately upon request — no paperwork required.
Set a maximum loss amount per day, week, or month. Once that limit is reached, the platform automatically blocks new bets for the defined period. It's an effective tool for anyone who wants to keep playing without the risk of going over their planned entertainment budget.
Request permanent account closure at any time through 345win's 24/7 support. Permanent self-exclusion fully blocks access to the platform and prevents new accounts from being created using the same CPF. Any available withdrawal balance remains accessible throughout the closure process.
Access your complete history of bets, deposits, withdrawals, and sessions on the platform at any time. Seeing the real amounts you've deposited and wagered over time is a powerful awareness tool — sometimes, looking at the numbers in your statement is the first step toward a more informed decision.
When 345win was built for the Brazilian market, responsible gambling was never treated as a regulatory checkbox — it was built as one of the product's core foundations. That's because we believe in a simple premise: a betting platform that doesn't look after its users is, in practice, eroding its own foundation over time.
The Brazilian bettor who uses 345win in a healthy way — betting on the weekend football match, following a UFC card with friends, playing a few rounds of slots for fun — is the user who stays on the platform for years. That's the user that 345win wants to have. Not the user who deposits beyond their means, gets caught in a cycle of losses, and leaves the platform feeling resentful. That outcome is bad for everyone.
Gambling responsibly means understanding that Sports Betting and casino games are, at their core, forms of entertainment with a financial component. Like any entertainment — a movie, a concert, a trip — they come with a cost. The difference is that, unlike a cinema ticket, the outcome varies. Some days you win, some days you lose. What determines whether the experience is healthy isn't the result of any single bet, but your behavior pattern over time: are you betting amounts that fit within your entertainment budget? Do you stop when you planned to stop? Is betting a source of enjoyment or anxiety?
A 345win provides concrete tools to help any user answer these questions honestly. Your full betting and deposit history is always accessible in your profile – seeing the real numbers is the starting point for any serious reflection on your gambling behavior. Deposit and loss limits let you set your budget parameters before a session begins, not after you've already gone over the limit and are trying to chase your losses. The temporary break feature exists precisely for those moments when you feel you need a pause but don't want to permanently close your account.
The responsible gambling support of 345win is made up of professionals trained to recognize behavioral patterns that may indicate problem gambling and to connect users with specialized support resources. This support is available 24 hours a day via live chat or email at suporte@345win.my. No explanation is required — if you want to talk about your betting habits or how to use the control tools, we're here.
No responsible gambling tool replaces individual awareness, but they work best when you use them before you urgently need to. Setting a monthly deposit limit while you're calm and in control is far more effective than trying to activate a self-exclusion in a moment of impulse. The 345win encourages all users to explore the account's responsible gambling settings, regardless of how their current experience on the platform is going.
Recognizing these signs early makes all the difference. If you or someone close to you shows more than two or three of these behaviors on a regular basis, it's worth reaching out to our support team or seeking professional help.
Answer the questions below honestly. There are no right or wrong answers — the goal is to help you reflect on your own gambling behavior.
Setting up safety limits on your 345win account takes less than 5 minutes. Here's how.
Access the platform on mobile or desktop using your registered email and password. If you don't have an account yet, sign up for free.
Click your profile icon in the top-right corner of the screen and select "Settings" or "My Account". On mobile, the menu is accessible via the hamburger icon.
Inside the settings, find the "Responsible Gambling" or "Safety Limits" section. You'll see all available tools: deposit limits, loss limits, session time, temporary break, and self-exclusion.
Set the amounts and periods that work for your budget. For example: a monthly deposit limit of R$ 200.00 or a maximum session of 2 hours per day. Confirm your changes — they take effect immediately.
If you have trouble setting up any tool or would like to request a break or self-exclusion directly, contact our team via live chat (available 24 hours) or by email at suporte@345win.my. No explanation needed — just let us know what you need.
Set a daily (e.g., R$ 50.00), weekly (e.g., R$ 200.00), or monthly (e.g., R$ 500.00) deposit cap. Once the limit is reached, new deposits are blocked until the next period begins. Limit reductions take effect immediately; increases take 7 calendar days to kick in — a built-in safeguard against impulse decisions.
Set the maximum amount you're comfortable losing per day, week, or month. Once that amount is reached in bets, the platform blocks new entries for the defined period. The loss limit applies only to settled bets — ongoing bets are counted once they're resolved.
Set how many minutes or hours per day you want to spend on the platform. When you reach the limit, you'll receive an alert and, if no action is taken, the session ends automatically. The counter resets at midnight (Brasília time). Particularly useful for users who follow Brasileirão matches or live UFC bouts for extended periods.
Full account block for 24 hours, 7, 30, or 90 days. During the break, logging in, depositing, and betting are all disabled. Withdrawals of available balance continue to work. A break can be requested through the settings or via support and is activated in under 5 minutes.
Permanent account closure with CPF block on the 345win platform. Once activated, permanent self-exclusion cannot be reversed. The process is initiated through 24/7 support. Any available balance can be withdrawn via Pix before or during the closure process.
See everything that has happened in your account: every bet placed, deposits via Pix or other methods, withdrawals, bonuses received, and casino sessions. The statement can be filtered by date range and exported. Seeing the real numbers is often the most direct way to honestly assess your own gambling behavior.
Most people who use 345win never needs to use self-exclusion or an emergency break. They bet on the weekend game, place a wager on a UFC card with friends, play a few rounds of Aviator or Fortune Tiger after work. That's entertainment working exactly as it should.
But the line between entertainment and a problem can be thinner than it seems, especially in Brazil, where access to betting platforms via mobile has never been easier. A quick Pix payment, the platform loading in seconds, live betting with odds updating while Flamengo plays – the convenience is real, and that's exactly why staying in conscious control matters even more.
A few simple habits make a huge difference over time. Decide before each session how much you will deposit and how much you are willing to lose – and stick to those limits even when the urge to "chase losses" kicks in. Only bet with money you have already mentally set aside as entertainment spending, the same way you budget for streaming, food delivery or the gym. Avoid betting when you are in an emotional state – whether from the excitement after a win or the frustration of a losing streak.
A 345win has no interest in you depositing more than you can afford. A user who loses financial control leaves the platform feeling bitter and doesn't come back. We want you here six months from now, a year from now — enjoying full Brasileirão coverage, UFC fights, new casino game launches — all within what makes sense for your financial and personal life.
If at any point you feel you need help — whether to better understand the available tools or just to talk about how you're feeling about betting — the support team at 345win is available 24 hours a day via live chat or email at suporte@345win.my. We are an entertainment platform, not a source of distress. That is our commitment.
Responsible gambling isn't a policy — it's part of how 345win operates every single day.
Go to FAQBet on the Brasileirão, Libertadores, UFC, and live casino with withdrawals via Pix, 24/7 support in Portuguese, and all responsible gambling tools available for free in your account.
+18 · Bet responsibly · Terms and conditions apply