345win respects its users' privacy and processes all personal data in accordance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018). Learn what we collect, why we collect it, and what your rights are as a data subject.
Data protection at 345win is more than a legal requirement — it is a genuine commitment to Brazilian users. These are the six pillars that guide our policy.
345win collects only the data strictly necessary to provide its services: registration, identity verification, payment processing via Pix, and fraud prevention. We do not collect data without a clear and legitimate purpose.
All pages, forms, and transactions on the platform are protected by 256-bit SSL encryption – the same standard used by major Brazilian banks like Nubank, Itaú, and Bradesco. Your data in transit is unreadable to third parties.
345win operates in compliance with the Lei Geral de Proteção de Dados (Law No. 13,709/2018). All internal data processing procedures have been reviewed to ensure an adequate legal basis, proportionality, and respect for data subjects' rights.
Data subjects may, at any time, access, correct, export, or request the deletion of their personal data. Simply contact our team at suporte@345win.my. We respond within 15 business days as required by the LGPD.
345win does not sell, rent, or transfer personal data to third parties for commercial purposes. Data sharing occurs only with essential service providers, such as payment processors and identity verification providers, and always under contractual data protection clauses.
This policy explains in plain language exactly what data we collect, why we collect it, who we share it with, how long we store it, and how you can exercise your rights. No unnecessary legal jargon, no information buried in the fine print.
This Privacy Policy describes how 345win collects, uses, stores, and protects the personal data of its users. By creating an account or using any service available at https://345win.my, you confirm that you have read and understood this policy. If you have any questions, please contact our team at suporte@345win.my before proceeding.
A 345win is the controller of the personal data collected through the platform available at https://345win.my. Under LGPD terminology, the controller is the entity that decides how and why personal data is processed. As the controller, the 345win is responsible for ensuring that data processing takes place in accordance with the law and the principles described in this policy.
The platform of 345win offers Sports Betting – covering Brasileirão Série A, Copa do Brasil, Libertadores, MMA/UFC, NBB basketball, volleyball, e-sports, and more – as well as online casino, featuring slots, crash games like Aviator and Spaceman, live casino with Portuguese-speaking dealers, and RNG table games. All of these services involve some form of personal data collection and processing from registered users.
A 345win collects personal data at different points during your interaction with the platform. The categories of data collected and the corresponding situations are described below.
By creating an account on 345win, we collect: full name, CPF, date of birth, email address, mobile number, and optionally your residential address. This information is required to create and uniquely identify your account on the platform.
To comply with regulatory obligations related to anti-money laundering and age verification, the 345win may request copies of identification documents (national ID, driver's license, or passport), a verification selfie, and proof of address. These documents are processed by certified KYC providers and stored with encryption.
When you make deposits or request withdrawals, we collect information about the financial transactions: payment method used (Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, TED), amount, date, and time of transactions. For Pix payments, we store the Pix key linked to your account to process withdrawals. Full credit card details are not stored on the servers of the 345win – this processing is handled by payment gateways certified by the Banco Central do Brasil.
We collect information about how you use the platform of 345win: betting history, games accessed, casino sessions, browsing preferences, access times, and interactions with specific features such as Cash Out. This data is used to improve the user experience and to monitor gaming patterns within the responsible gambling program.
We automatically collect technical data about the device and connection used to access the platform: IP address, device type, operating system, browser, session identifiers, and approximate geolocation data. This data is used for security, fraud prevention, and regulatory compliance.
| Data Category | Examples | Mandatory |
|---|---|---|
| Registration | Full name, CPF, email, phone number, date of birth | Yes |
| Identity (KYC) | National ID/Driver's License, selfie, proof of address | Before withdrawal |
| Financial | Pix key, transaction history | Yes |
| Platform Usage | Betting history, casino sessions | Automatic |
| Technical | IP, device, browser, geolocation | Automatic |
A 345win uses the personal data collected exclusively for the purposes described below. We do not use data for purposes incompatible with those that motivated its collection.
The LGPD requires that all personal data processing have a specific legal basis. The 345win processes your data based on the following legal grounds set out in Law No. 13,709/2018:
The processing of registration, financial, and platform usage data is necessary to fulfill the contract established between you and the 345win at the time of registration — that is, to effectively provide the Sports Betting and online casino services you signed up for.
Data processing for identity verification (KYC), anti-money laundering, and reporting to regulatory authorities is required to comply with legal obligations applicable to the operation of 345win in Brazil.
The processing of technical data for platform security, fraud prevention, and product improvement is based on the legitimate interest of the 345win in maintaining a safe and functional environment for all users. This interest is always balanced against your rights and reasonable privacy expectations.
Marketing communications, such as promotions and platform updates, are sent based on your explicit consent, which can be withdrawn at any time through your account settings or by emailing suporte@345win.my.
A 345win does not sell personal data. Sharing only occurs in the situations described below, always with contractual guarantees of adequate protection.
To process deposits and withdrawals via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED bank transfers to banks such as Nubank, Itaú, Bradesco, and Banco do Brasil, we share the necessary financial data with the respective payment gateways. All are certified by the Banco Central do Brasil.
To carry out the KYC process, your identification documents may be processed by providers specialized in identity verification. These providers act as data operators and are bound by contracts requiring compliance with the LGPD and international security standards.
Casino game providers — such as PG Soft, Pragmatic Play, and Evolution Gaming — may receive minimal session data (such as an anonymous user identifier) required for the games to function. These providers do not have access to personally identifiable data such as CPF or financial information.
A 345win may be required by law to share data with regulatory, judicial, or law enforcement authorities when compelled by a court order or applicable legal requirement in Brazil. In such cases, we share only the minimum necessary and, whenever legally permitted, notify the user.
A 345win retains personal data only for as long as necessary for the purposes that motivated its collection, in compliance with mandatory legal retention periods applicable to the sector.
Once retention periods have elapsed, data is securely deleted or anonymized so that the data subject can no longer be identified. Anonymized data may be retained indefinitely for statistical analysis and product improvement.
The data security of 345win is treated as a technical and organizational priority. The main security measures implemented include:
A 345win uses cookies and similar technologies to ensure the platform functions properly, personalize your experience, and collect analytical data. See the types of cookies we use:
Essential for platform functionality: maintaining authenticated sessions, language preferences, bet slips, and security settings. These cannot be disabled without affecting the service.
They collect data on how users navigate the platform of 345win to identify areas for improvement. Data is processed in aggregated and anonymized form whenever possible.
They remember your usage preferences — such as favorite casino games, sports you follow, and display settings — to deliver a more relevant experience over time.
You can manage or disable analytical and personalization cookies in your browser settings or in the privacy preferences within the platform of 345win. Disabling strictly necessary cookies may prevent access to parts of the service.
The services of the 345win are intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we identify that a minor's data has been collected without our knowledge, that data will be immediately deleted and the account will be closed.
Parents or guardians who believe a minor has created an account on 345win should contact us immediately at suporte@345win.my. We will take the necessary steps as quickly as possible.
The LGPD grants you, as a personal data subject, a set of rights that 345win is committed to respecting and facilitating. See each right and how to exercise it below.
Request a copy of all personal data 345win holds about you, including how it is used and with whom it is shared.
Request the correction of inaccurate, outdated, or incomplete data. You can also update your information directly in your account settings.
Request the deletion of your data processed on the basis of consent. Data required by law may be retained even after account closure.
Receive your data in a structured, machine-readable format to transfer it to another controller, in accordance with ANPD regulations.
Object to data processing carried out on the basis of legitimate interest when you believe your rights outweigh that interest.
Withdraw your consent for processing based on this legal basis at any time, without penalty, except regarding the service that depends on that consent.
Some service providers used by the 345win – such as casino game providers and cloud infrastructure services – may be located outside Brazil. When personal data is transferred internationally, the 345win ensures that this transfer takes place with adequate safeguards, including:
A 345win may update this Privacy Policy periodically to reflect changes in legislation, services offered, or data processing practices. Relevant changes that affect your rights or how we use your data will be communicated by email and through an in-platform notification at least 14 days in advance.
The date of the last update is always shown at the top of this document. We recommend reviewing this policy periodically. Continued use of the platform after any changes take effect will constitute acceptance of the updated privacy practices.
To exercise your rights as a data subject, ask questions about this Privacy Policy, or report any concerns related to the processing of your personal data by the 345win, use the channels below:
If your request is not resolved to your satisfaction, you have the right to file a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.
One of the main concerns for any Brazilian opening an account on an online betting platform is knowing what happens to their data. CPF, bank details linked to Pix, betting history on Flamengo matches or UFC fights – this is sensitive information, and users have every right to know how it is handled. The 345win believes this transparency is not optional.
The passage of the LGPD in 2020 and the establishment of the ANPD marked a significant shift in Brazil's data protection landscape. Previously, regulation was fragmented and many digital companies operated without clear data processing procedures. The 345win has taken a proactive compliance stance from the very beginning: we didn't wait to be audited before implementing best practices — we built the platform with the LGPD as our benchmark.
In practice, this means a few concrete things for Brazilian users. When you deposit via Pix on 345win, your Pix key data is stored exclusively to process withdrawals to the account linked to the same CPF. We do not share this information with third parties for advertising purposes. When you bet on a Palmeiras match in the Libertadores or play a few rounds of Fortune Tiger in the casino, the history of those activities is used internally to detect problem gambling patterns – as part of our commitment to responsible gambling – and to improve the platform, never to be sold to advertisers.
The identity verification process is perhaps the step that raises the most questions among new users. Being asked for a photo ID and proof of address can feel excessive for those used to creating accounts with just an email and password. But KYC exists to protect you: it ensures that no one can withdraw your funds to a different account, even if they manage to obtain your login credentials. A 345win processes verifications within 48 business hours, and all documents are stored with encryption, accessible only to the staff members who actually need to carry out the verification.
For any questions about how your data is handled, our support team is available 24 hours a day via live chat or by email at suporte@345win.my. We respond clearly, without redirecting you to lengthy documents without context. A 345win believes privacy is a value, not a compliance checkbox.
To exercise any right under the LGPD – access, correction, deletion, portability, or withdrawal of consent – please contact us at suporte@345win.my with the subject line "LGPD Rights". We respond clearly and without unnecessary red tape.
Sign up now, deposit via Pix, and start betting on Brasileirão, Libertadores, UFC, and live casino — with the confidence of a platform that takes your data seriously. Bonus of up to R$ 500.00 on your first deposit.
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